Area riservata
Beneficiaries

HOW TO ACCESS THE RESERVED AREA

Access to the reserved area takes place through the use of:

Username
Corresponds, initially and apart any subsequent modifications, to the core code.

Password
To be requested as follows:

  • click on “Assisted persons”, corresponding to the section dedicated to the RESERVED AREAS;
  • click on “Register“;
  • enter the required code and click on “Next“;
  • enter the requested data (name, surname, date of birth, tax code, e-mail address and core code or position identifier);
  • authorize the processing of sensitive data;
  • click on “Request codes“

The requested password will be sent to the e-mail address indicated during registration.
If not known, the username or identification core code and position can be requested to the contact person for relations with ASSIDIM within the company.

VADEMECUM FOR HEALTHCARE PLAN BENEFICIARIES

Accessing reimbursements:

In the Beneficiaries Reserved Area at www.assidim.it you can:

  • view / check the census data of family unit;
  • enter / modify postal adddress and email address, bank account details / IBAN code and / or fiscal code;
  • fill out reimbursement request online
  • check the reimbursement progress online;
  • gather information on the healthcare plan (benefits, maximum limit, additional services…).

You can also present your reimbursement requests on paper form by filling out the SNO4 form that can be found in the “Forms” section of the website at: https://www.assidim.it/wp-content/uploads/2022/11/SN04-NOVEMBRE-2022.pdf

Accessing the Reserved Area
  • Enter Username, which corresponds to the  FAMILY CODE, initially assigned and which can be requested to the Contact person within your company
  • Enter your Password, which can be requested as follows:
    1. click on “Beneficiaries” (Healthcare only) in the Reserved Area (lock symbol);
    2. click on “Register”
    3. enter the requested code and click on “Next”
    4. enter the requested information (first and last name, date of birth, fiscal code, e-mail address, family or company code to be asked to the Contact person within your company);
    5. authorize the processing of sensitive data
    6. click on “Request codes”

The password will be sent via e-mail.

How to contact ASSIDIM
  • Go to “FAQ AND CONTACTS” and fill the form in order to be contacted: https://www.assidim.it/en/contact us/
  • Postal address: Via Pantano, 2- 20122 Milan
  • Telephone number (for general information): 02.8056207 from Monday to Friday, 9.30 – 12.30 e 15.00 – 16.00
  • Telephone number (for information on reimbursement requests or about accessing MyRete network): 02.48538985 from Monday to Thursday, 9.15 – 12.00 e 13.30 – 16.30 
DOWNLOAD VADEMECUM

COVERAGE CERTIFICATION OF HEALTHCARE ASSISTANCE WORLDWIDE

To view and print the certification of healthcare in the event of a worldwide travels:

  1. enter the reserved area for assisted persons (healthcare plans only);
  2. click on “MY HEALTHCARE PLAN”
  3. open the corresponding link within the section.

ACCESSING MYRETE NETWORK

Through My Rete network (www.myrete.it) you can access to medical centres and doctors. In order to request a treatment, within the ASSIDIM web site reserved area, click on the “access providers network” box, enter the appointment information and upload the medical prescription.

Read the statement »

FORMS AND REPORTS

HEALTH CARE

FORM:

SN02_2 – Change of addresses, bank details and family composition

SN04 – Request for reimbursement of medical expenses

LIFE ASSISTANCE

FORM:

VI04 – Reporting death or permanent disability

ACCIDENT AND PERMANENT DISABILITY ASSISTANCE DUE TO ILLNESS

If you need to report an injury or permanent disability due to illness, fill out the form found by clicking the button below. This is the easiest and fastest way to report the accident to Marsh.

Fill in the form »

Before proceeding, we invite you to carefully consult the online reporting guide to find out which documents are required and the steps to follow on the portal.

Attention: To process the application it is necessary to attach the emergency room certificate or, if it is not available, provide the report of the attending physician (which you can find in this link). Assicurati di farlo compilare, firmare e timbrare dal tuo medico prima di allegarlo alla denuncia online.

Only if you are unable to use the online report:

  1. Choose the correct form from;
  2. Print the form, fill it in and sign it;
  3. Submit the form to Marsh along with the required documentation.

This reporting method significantly lengthens the processing times and should therefore only be used if the Portal is not accessible and functioning.

NON SELF-SUFFICIENT CARE / LONG TERM CARE AND SERIOUS ILLNESSES / DREAD DISEASE

FORM:

LTC02 – Report loss of self-sufficiency

DD02 – Report the onset of serious illness